Tag: Software

Relationship Management

In this article I will give details of CRM systems: Why are designed, how effective, who uses it, and most importantly about the different statements of the leaders of "For" and "Against" CRM systems. I'll start with the general information about the CRM system. What is a CRM system? At the beginning of the most important thing to understand the terminology of CRM, there are times when people discuss CRM system, but each of them talking about completely different things. Read more here: Salman Behbehani. And as a result of information obtained so vague that it turns into a simple acronym. CRM (Customer Relationship Management) – Customer relationship management, interaction model, positing that the center of the whole business philosophy is the customer and the main directions activities include measures to support effective marketing, sales and customer service. The main purpose of CRM is the planning, order management, sales and support of products after the sale. It is not notebook, which will bring all records of its employees in one unit.

Managers of large companies will be able to assess the level of sales in the company's utilization of its employees, the number of calls made, lost customers due to delayed reactions, etc. That includes a CRM system? Support these business objectives involves collecting, storing and analyzing information about customers, suppliers, partners, and the internal processes of company. Functionality to support these business objectives include sales, marketing, customer support, quality management, training and professional development of employees, recruitment and staff development, management motivation of staff. Technology to support CRM model should be part of the overall customer-oriented strategy. On how effective CRM system? Sitnikova, Irina, Head of Marketing 'Stayer': 'With Monitor CRM we are able to automate the process of interaction with clients and record the results, we can adequately assess the situation and make further market forecasts. " Oleg Baranov Head of Sales NPF 'KontrAvt': 'For four years, the introduction of CRM-system Monitor the standard base unit has grown into a powerful and multi-module, which provides invaluable support in many business processes the company. " Alexander Haragezov, head of information and reference management "KMB-BANK": For the positive development of the bank is extremely important to have a common mechanism of control of all customer relationship – from the time of the first seeking advice when it communicates with the experts call-center to get a complete list of services. Microsoft Dynamic CRM solution has helped us in this task.

Ilya Murun, CEO of advertising agency 'Way To Do Ltd': 'The first Results from Monitor CRM implementation can be assessed now: the work of employees of the commercial service has become more efficient, but the leaders were able to regularly monitor the activities of managers. " Complicated choose a CRM system and how to do this? In the market there is now a huge selection of CRM systems and a lot of competition between companies providing services for the sale, installation and support of CRM systems. As you know the more choices, the harder to make that choice, so many companies interested in choosing the right CRM programs have enough information about the products. Company Sinercom wants to fill this gap and provides Detailed documentation on the CRM system with graphic materials and descriptions on your site – as well as our company conducts weekly seminars on CRM systems.

Adobe Camera

In Photoshop CS3 in the application's icon and splash screen uses the letters of the name of the product Ps on blue gradient background. The list of innovations includes a new interface increased speed, the new Adobe Bridge, the new filters and tools, as well as application Device Central, which allows the preview of the templates in popular devices such as mobile phones. Last versions include Adobe Camera RAW – plugin developed by Thomas Knoll (Thomas Knoll), which allows you to read a number of different RAW-format digital cameras and import them directly into Photoshop. While Photoshop is practically monopolizes the professional market, high price led to the emergence of competing software products, which occupy the middle and lower price niche of the market, some of which, for example GIMP, absolutely free. Eagle Ford Shale shines more light on the discussion. To win this part of the market and to counter unusually high rates of illegal use of its professional products, Adobe introduced a program of the middle and lower class Photoshop Elements and Photoshop Album, the first of which is chargeable cut down version of Photoshop, and the second freely distributed and used for the organization and basic photo editing.

The product is aimed at the amateur market, as the limited functionality of Photoshop Elements makes unsuitable for preparing images for press. Adobe Photoshop Lightroom program is exclusively for the "developer" digital negatives, retouching photographs and simple organization of their catalog. It should be noted that the fight against illegal use of Adobe their application is becoming more manic form.

Management Company

As a result of automation has increased by 2 times the speed of customer service, a 30% reduction in the size of the debts of tenants. JSC "Kaluga Management Company '- real estate development company, which operates in the Moscow market. Currently, she performs the reconstruction of the Leningrad market and hotel complex in the metro Sokol. The company is engaged in construction, management and operation of shopping malls, as well as rents rental outlets. Prior to the implementation of the program "BIT: Accounting for Leases 8" accounting in the enterprise was conducted in multiple databases and spreadsheets.

The company's management did not like the lack of exchange between databases, staff spend much time on manual input of primary documents, frequently there are errors. For a company was needed automation and calculation of the rent payments to tenants, it was important to quickly keep track of free and leased locations, and to effectively track debt tenants. After analyzing the software market, it was decided to introduce the product "ICE: Accounting for Leases 8" because it allows you to create a single information base for management and accounting records, calculates the rent as from the area, and sales will automatically generate a package of necessary documents. As a partner, customer chose "1C: Accounting and Trade" (ICE), as the organization for several years successfully automates accounting construction and development companies. Automate the following areas: charge fees, document preparation and registration of rental revenues; VAT registration; records of fixed assets and inventory. As a result of the program "BIT: Accounting for Leases 8" single information space works as an accountant and a commercial department. As a result of the project managed to give up records in a spreadsheet, thereby increasing employee productivity. The results of automation: At 30% reduced receivables due to the implementation mechanism for immediate information about the tenant's debts; 3x down time calculation of the rent and the creation of documents associated with the rental activities; Adjusted registration and automatic renewal of contracts with individuals; Was set up the possibility of withdrawal management and accounting in one system and revised accounting system construction costs of new facilities, which enabled management to more effectively monitor costs; It is possible to quickly obtain full information about free and occupied areas and the current tenants; Reduce data entry errors by automating customer training of primary documentation.

Elena Grishina, the chief accountant of JSC "Kaluga Management Company ', explains the results of automation: "The introduction of the" BIT: Accounting for Leases 8 "we have been able to abandon accounting spreadsheets, helping to increase employee productivity. Automated calculation of rent fees and compensatory payments, which several times has reduced the time for processing documents. An effective mechanism for cost accounting for construction of new facilities. We are grateful to the staff of ICU at professional work. "

Microsoft Active Accessibility

IBM has announced the transfer of its software package Accessibility Tools Framework (ACTF) in gift Eclipse Foundation – community of software developers with open-source (OpenSource), which aims at the development of established their universal custom tools to facilitate and improve the efficiency of the development and deployment software. "We are very pleased to entrust the future of IBM ACTF community development platform Eclipse, – commented on Mike Milinkovich IBM (Mike Milinkovich), executive director of the Eclipse Foundation. – "This initiative is yet another convincing proof of the fact that many companies successfully managed the development of their programs through open source projects Eclipse . Accessibility Tools Framework is a set of software tools and the "building blocks" that developed IBM. Use this basic infrastructure, Developers can easily and efficiently create software tools that provide accessibility for the disabled and people with disabilities, as developers no longer need to spend time building applications from scratch. With the help of reusable components ACTF and standardized API-interfaces provided by this basic infrastructure, developers can quickly create tools for availability of technologies, such as means testing applications for compliance with accessibility requirements, functions, visualization, and alternative user interfaces for people with disabilities. All of these tools will be integrated into a single full-featured development environment to support access to technology, built on the platform of Eclipse. In the ACTF is support for HTML-content, open document format OpenDocument Format (ODF), technology, Flash, graphical user interfaces for applications Java (including Java Swing and Eclipse SWT), the specialized API-interfaces (such as Microsoft Active Accessibility (MSAA) and IAccessible2) – in order to ensure uniform, from the point view of users, availability of Web content and applications. Thus, through the collective efforts of the community to further optimize the platform, ACTF will quickly and effectively integrate new products and initiatives in the area of "availability" software and IT services, helping developers in the era of Web 2.0 to respond quickly to changes in technical requirements and the latest technology trends in this direction.

Free Computer and Mobile Device Software

Allsofting.ru site was created to ensure that we created on our site, we were able to have the most new, useful and popular programs for PCs and mobile devices. We are distributors of the best software free segment. Please note that to use the site as there is no breeze. (You go to the home page, find the menu of the site, after an interesting section for you. Each section has several interesting categories. Go into the category, find the necessary material, click on direct links and download free software needed for you). We believe that nowadays you can find an alternative to any commercial software and dispense free counterparts. This is what we aim: to give a useful software for you, thus saving a lot of time and money.

Every day the site is updated with new programs. The site contains the following useful for you Categories: FTP – software, antivirus, archiver programs – anti-spyware, backup and recovery, graphics and design software for the Internet and the Internet – networking, codecs, converters, viewers, software – multimedia, download manager, office programs, programs for the message and @ mail, software – utilities, file sharing, firewalls, cleaners. There is also a category for mobile devices: games and applications for Symbian 6, Symbian 7, Symbian 8, Symbian 9 games and applications for Android, games and applications for Windows Mobile, Java games and applications. Another site has a section 'TOP – 10', where the most popular and most downloaded programs in the last month. If you have any questions or suggestions for improving the site, You can always visit the website 'Contact Us' and write down your wishes the site owner. Each your letter will be considered and taken note with great pleasure. We always welcome visitors to our site Allsofting.ru