Tag: consulting

Crisis Management

Year 2009 can be a champion on the number of layoffs, and in some companies, mass layoffs reached almost 80%. The crisis has reached astronomical dimensions, medium and small businesses are experiencing difficulties with the crisis, and hence continue to continue to reduce staff. In addition to half-measures that offer the state, there is no clear program to address the problems of mass unemployment. Usually declared the so-called crisis management, the essence of which is not understand themselves and sometimes a crisis manager exit from the crisis now depends not only on public managers, but primarily from the managers of companies, both small and large, and hence depends on the level of managers unemployment and employment. Today the leaders of companies simply do not know what to do and what to prepare. To read more click here: Xcel Energy. According to program director for the cis community managers inleco Leo Gelvuta, there are 4 stages of the crisis: 1.Disbalans between production and marketing; 2.Narushenie arrangements for payments, credits and debits, by working with suppliers; 3.Sokraschenie statewide 4.

some directions and maybe a full suspension of the company. Any A situation in which the company can not prepare for the changes, we can assume the crisis. Most of the crises in enterprises related to internal factors, such as crisis management. Anti-crisis program manager uses a very late stage of the crisis, mainly for bug fixes, not to prevent the errors themselves. In addition to the effects of global crisis, as there are causes of inequality between company strategy changes in the external environment.

Coaching

As part of the coaching can successfully operate any other theory, provided that they do not contradict its basic principles: – every man is hidden a great potential (even if you absolutely clear that the other way round) – each person has all opportunities for self-fulfillment of tasks, with the task can be done well and the minimum term – people make the best choice of the means at their disposal – all good things can be done best – Continuous development is not only possible but necessary Thus, the activities director, management education in the style of coaching comes down to: – unleashing the potential of subordinates – the development of responsibility and autonomy in decision making and action – the ability to make positive, calling for effective action, feedback – improve the fence and impulse to the development using the principles of coaching is easy to form a vision team, and combining the values of each employee to create a vision for the team values, develop a strategy and a mission team. Head Coach does not give directives, rightly considering that if the employee is studied for several years profession, the practice took place, has experience, he can handle the job well, but at the same time and not throw employee one on one with the problem. Task manager – to create a supportive environment for maximum realizing the potential of a slave, his commitment to the development, awareness of thoughts and actions, responsibility for dealing with team problems. As we see the principles of leadership in the style of coaching differ from theories management, where the head is above all a man who knows what to do, gives directives to subordinates and is responsible for everything. According to the author, this model can not be effective because it leads to irresponsible subordinates, Chief of overload as well as to the excessive requirements to the leader. To achieve results in a certain way a coach uses structured revealing questions to help employees realize their full potential and see the best way of solving problems..

CRMmarket

It is no secret that 2009 has been mixed for the Russian segment of information technology. Many companies in the acute phase of the global economic crisis has reduced their IT-budgets, some even longer invest in information technology. Staff of the enterprises are also undergoing changes throughout the year. This is understandable – during a period of economic instability, any company seeking optimize their costs. On the other hand, work with clients during the crisis also requires qualitative changes, since such periods, among other things characterized by a sharp drop in consumer demand. In his turn, this fact increases the significance of process management relationships with clients, and the effect of each individual client to the economic sustainability of the company and the ability to turn risk of a crisis in benefits for the company. Periods of economic instability are usually characterized by significant changes in balance of forces in almost all competitive markets. Such a process inevitably leads to redistribution of clients, in other words, the quality of customer service and adequacy of measures to attract customers, their retention, management, loyalty becomes the key.

The perfection of these processes in company depends on how mature is the method of customer relationship management as the company faces the customer and what efforts it has made to continuously improve client processes. Certainly not the last role to play specialized software tools to significantly improve the efficiency of these processes. Portal Practice crm in 2009 spent own study of the situation on the CRM-market of Russia and the cis, whose results are presented in this article.

Asset Management Software

Its main feature is that the software license to be "touched" test of strength, therefore, can not be approached to audit the software from the traditional position of counting tables and personal computers. And this is the main difficulty. For the first time mention of the methods of asset management software (software asset management) appeared in an earlier version of itil in the late 80's. In Russia, these issues have become actively engaged in recently. This has contributed to the first gain control of the state.

Previously, few people could punished for using unlicensed software. Moreover, there was such a large number of foreign investors, which this issue is greatly interested. Last but not least the role played by the mentality of people has been formed under the influence the first two factors. If in the case of it audit its state over time is not very affected by fines, loss of image, etc., then the audit software all the more difficult because software must be constantly monitored. Compliance test licenses – a state of actual software and the amount actually procured a license for a particular slice of time. "If a company is important to examine how big the risk of fines from inspections, say the same for Economic Crimes licensed software, then this can be accomplished by getting rid of some software products and bought others. But a month later everything starts again, and after another two months will ubep and find unlicensed software "- says Golev. "Going into one organization, we asked: What software do you use? – Recalls Golev.